About Me
SENIOR DIGITAL STRATEGIST AND WEB ANALYST
Dillon Chi is a UX researcher and spatial technologist who investigates how automated systems, algorithmic decision-making, and digital products shape real human experiences. His path into technology began at Cal Poly San Luis Obispo, where he studied Print and Graphic Communications while working in the College of Science and Math IT support department. Watching students and faculty encounter the same technical friction daily sparked an enduring curiosity about how people naturally interact with software and hardware. Following stops across marketing, business, and virtual interaction design, Dillon earned his degree with Distinction from ArtCenter College of Design, where his work earned fellowships with institutions like Cedars-Sinai and recognition across emerging tech spaces.
In his primary work, Dillon focuses on understanding user experience at scale through quantitative data and analytics, then pairing those insights directly with 1-on-1 qualitative conversations with everyday users to uncover their underlying challenges and design practical fixes. His research portfolio includes evaluating enrollment funnels at Stride/K12, real estate platforms at Highway.ai, algorithmic hiring kits, and community wellness tools. Across every project, he bridges technical precision with empathetic inquiry, ensuring automated decisions remain fair and transparent.
Outside of product research, Dillon explores creative code and community strategy. As Senior Digital Strategist and Web Analyst for the Vermilion Sea Institute, he guides data operations, donor platforms, and web initiatives in support of marine conservation in the Gulf of California. He is also the founder of BeenVoyage LLC and an installation artist, having designed immersive works such as the Niantic-commissioned LED sculpture MagnusFlora and the virtual reality sculpture Aksala.